Shipping Policy

Order Processing

Orders are processed within 2 to 5 business days after payment is received. Processing times exclude weekends and holidays.

Shipping & Delivery Times

Shipping times may vary depending on the destination and shipping carrier. Estimated delivery times may be shown at checkout, however, these are not guaranteed.

Shipping Responsibility

Once an order has been shipped and marked as delivered by the carrier, JMPG Fragrances is not liable for lost, stolen, delayed, or mis-delivered packages.

Incorrect or Incomplete Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

JMPG Fragrances is not responsible for delivery issues arising from incorrect or incomplete addresses provided by the customer.

International Shipping

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.

JMPG Fragrances is not responsible for delays caused by customs or local authorities.